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TRAVEL TIPS SO YOUR TRIP GOES SMOOTHLY!

Australia

New Zealand

New Zealand

Entry Requirements for Australia

The majority of travellers entering Australia require an Electronic Travel Authority (ETA) which provides authorization to travel and enter Australia for a 12-month period.   

To enter Australia you must have a valid passport and valid visa when you board your flight and when you enter Australia. 

https://imm

Entry Requirements for Australia

The majority of travellers entering Australia require an Electronic Travel Authority (ETA) which provides authorization to travel and enter Australia for a 12-month period.   

To enter Australia you must have a valid passport and valid visa when you board your flight and when you enter Australia. 

https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/electronic-travel-authority-601 

https://www.australia.gov.au/travelling-to-australia 

Apply online or visit the AppStore and look for this icon which is the official site to apply for an Australian ETA.

Business Hours

General retail trading hours throughout Australia are Monday to Friday 9.00am – 5.00pm. Saturday is either 9.00am - 12 noon or through to 5.00pm. Sunday shopping is available in most city centres and suburban malls. Please check with your Hotel Concierge for local information on trading hours.

Currency

The Australian dollar is the basic unit, divided into 100 cents; coins are 5c, 10c, 20c, 50c, $1, $2 and notes are $5, $10, $20, $50 and $100. Due to the discontinuation of 1c, 2c pieces, purchases made in Australia are subject to "rounding" of amounts either up or down. Most retailers have adopted the ‘Swedish Rounding System’ whereby prices ending in 1 to 4 cents will be rounded down and prices ending in 6 to 9 cents will be rounded up.

Banking/Travellers' Cheques

Banks open Monday-Friday (except public holidays), 9.30am-4.30pm. Automatic teller machines operate on a card/PIN number system. Cash can be withdrawn 24 hours a day. Use of EFTPOS (Electronic Funds Transfer at Point of Sale) is common. All international credit cards (American Express, Diners, VISA, and MasterCard) are accepted. Travellers' cheques may be changed at banks and hotels.

Goods & Services Tax (GST)

Goods and Services are taxed 10%. This tax is usually included in the advertised price.

Tipping Guidelines

In Australia tipping is generally not customary and is only exercised as a genuine thank you for receiving great service. There is no obligation to tip, although the practice is common within the restaurant and tourism transport industries.

Tips for good service:

· Restaurants, a tip of about 10% is generally sufficient for good service with 15% for exceptional service.

· Luggage Porters AU$2.00 per piece.

· Coach drivers and guides receive for touring (not transfers) around the AU$5.00 per person per day, however tips should not be given for average or below average service/driving or commentary.

· Private Drivers for transfers should be only tipped for excellent service (around AU$10-20 total). The same applies for touring with a Driver/Guide, with tips for excellent service being anywhere from  

AU$40-100 depending on the level of service.

· Small group touring should be only tipped for excellent service (around AU$20 per person).

Electricity Supply

Australia’s electrical current is 220/240 volts accepting 3-pin plugs. An adaptor can be used but it is important to note that they do not convert voltage. Universal outlets for 240v or 110v shavers are usually found in leading hotels.

Emergencies

Dial 000 for police, fire or ambulance services.

Telephone Local Area Codes

Australia uses 8-digit local phone numbers preceded by a 2-digit STD area code.

02 Central east region (NSW) New South Wales, (ACT) Australian Capital Territory

03 South east region (VIC) Victoria and (TAS) Tasmania

04 Mobile telephones Australia-wide

07 North east region (QLD) Queensland

08 Central and west region (WA) Western Australia, (SA) South Australia and (NT) Northern Territory

For example, if you are calling Canberra in the ACT from interstate, first dial the STD area code 02, then dial the local phone number.

Health Services

Public and private health facilities have a high standard of treatment and care. Larger hotels often have a local doctor on call; otherwise, doctors and other medical services are listed in the front of the local telephone directory.

Pharmaceuticals and Medicines

These are available from chemists/pharmacies during normal shopping hours. Most cities have urgent dispensaries open outside these hours and your Hotel Concierge will have a list of these. Chemists also sell cosmetics, insect repellent and sun protections. 

Climate

The southern parts of Australia have four distinct seasons, the opposite of those in the northern hemisphere. When it is winter in Europe and North America, it is summer in Australia. You will hardly see snow, apart from the mountainous regions in eastern Victoria and southern New South Wales. Australia’s north is in the tropics which has two seasons, the dry and the wet; both have 

high temperatures year round. The centre has a typical desert climate, hot days and cool nights, which can be very cold in winter.

Sun Protection

Due to Australia's high level of ultraviolet radiation it is highly advisable to wear sun protection such as sunglasses and/or a sun hat and to apply sunblock (SPF 50+) even when the day is overcast.

Water Supply

Tap (faucet) water is safe to drink. City water is chlorinated; most water is fluoridated. Water sourced from rivers and lakes should be boiled or treated before drinking.

Time Differences, Time Zones and Daylight Saving

Australia’s East Coast is 10 hours ahead of GMT (Greenwich Mean Time) during the months of April to

September (Standard Time) each year. With a land mass close to 7.7 million square kilometres, Australia is the world's sixth largest country and during Standard Time it is divided into three separate time zones.

Time Zones:

· Australian Eastern Standard Time (AEST)

Covers the eastern states of Queensland, New South Wales (with the exception of the town of Broken Hill), Victoria, Tasmania and the Australian Capital Territory. AEST is equal to Coordinated Universal Time plus 10 hours (UTC +10).

· Australian Central Standard Time (ACST)

Covers the state of South Australia, the town of Broken Hill in western New South Wales and the Northern Territory. ACST is equal to Coordinated Universal Time plus 9.5 hours (UTC +9.5).

· Australian Western Standard Time (AWST)

Covers Western Australia. AWST is equal to Coordinated Universal Time plus 8 hours (UTC +8).

Daylight Saving:

· Daylight Saving Time (DST) is the practice of advancing clocks one hour during the warmer months of the year. In Australia, Daylight saving is observed in New South Wales, Victoria, South Australia, Tasmania and the Australian Capital Territory.

· Daylight Saving Time begins at 2.00am on the first Sunday in October, when clocks are put forward one hour. It ends at 2.00am (which is 3.00am Daylight Saving Time) on the first Sunday in April, when clocks are put back one hour.

· Daylight saving is not observed in Queensland, the Northern Territory or Western Australia.



New Zealand

New Zealand

New Zealand

Electronic Travel Authority

  To enter New Zealand your passport has to be valid for three months beyond the planned date of departure from New Zealand.

https://nzeta.immigration.govt.nz/ 

Complete about a month before you travel.

https://www.travellerdeclaration.govt.nz/ 

Everyone needs to complete a New Zealand Traveler Declaration. You can 

Electronic Travel Authority

  To enter New Zealand your passport has to be valid for three months beyond the planned date of departure from New Zealand.

https://nzeta.immigration.govt.nz/ 

Complete about a month before you travel.

https://www.travellerdeclaration.govt.nz/ 

Everyone needs to complete a New Zealand Traveler Declaration. You can start your Declaration at any time that suits you but the earliest you submit it is 24 hours before you start your trip to New Zealand. This is free so don’t use a website that charges a fee. 

Climate

New Zealand's climate is complex and varies from warm subtropical in the far north to cool temperate climates in the far south, with extreme alpine conditions in the mountainous areas and mild temperatures in the coastal regions. It is not uncommon to experience “four seasons in one day”.

As New Zealand lies in the Southern Hemisphere, it has opposite seasons to the northern half of the world. The warmest months are January and February (summer: Dec-Mar) with July being the coldest month in winter (Jun-Aug). In summer, the average maximum temperature ranges between 20-30ºC (70-90°F) and in winter between 10-15ºC (50-60°F).

New Zealand Time Zones

New Zealand is one of the first places in the world to see the new day, 12 hours ahead of GMT (Greenwich Mean Time). In summer, New Zealand uses 'Daylight Saving', with clocks put forward one hour to GMT +13.  Daylight saving begins on the last Sunday in September and ends on the first Sunday of the following April, when clocks are put back to GMT+12.

Clothing Requirements/Dress Code

Whilst in New Zealand, it is important to carry clothing to suit any condition – from sun to rain and hail to snow.  Layering your clothing is a good option as frosty mornings often turn into warm, sunny days and thermal clothing and a water/windproof jacket are always recommended.  The dress code is informal and relaxed on most occasions.  Smart casual clothes are acceptable at most restaurants and bars and men are generally not expected to wear suits and ties, except in a few of the top formal bars and restaurants in major cities and luxury lodges.

Recommended clothing items:

· (November - March)

Swimming gear, sun hat, sunglasses, light cotton clothing, short pants and skirts, a good sunscreen (SPF 30+) and sandals or flip-flops.

· (April - October)

Warm woollen clothing, rain jacket, warm gloves, hats and scarves, long pants and thermal undergarments.

· Footwear

Sturdy walking shoes and tidy dress shoes.

Weather

New Zealand is a land of extremes and its weather can be highly unpredictable.  Be prepared for sudden changes in weather and temperature especially if you're going hiking or doing other outdoor activities.

Sun Protection

Due to New Zealand's high level of ultraviolet radiation it is highly advisable to wear sun protection such as sunglasses and/or a sun hat and to apply sunscreen (SPF 30+) even when the day is overcast and cloudy.

Currency

New Zealand's unit of currency is the dollar (NZ$) divided into 100 cents.  Denominations are; coins: 10c, 20c, 50c, $1, $2 and notes: $5, $10, $20, $50 and $100.  Due to the discontinuation of 1c, 2c and 5c pieces, purchases made in New Zealand are subject to "rounding" of amounts either up or down.  Most retailers have adopted the ‘Swedish Rounding System’ whereby prices ending in 1 to 4 cents will be rounded down and prices ending in 6 to 9 cents will be rounded up. It is at the retailer’s discretion how they handle prices ending in 5 cents.

  

Goods and Services Tax (GST)

Goods and Services Tax is currently 15%.  This tax is usually included in the advertised/displayed price.  Visitors cannot claim back GST on departure from New Zealand, however when a supplier ships a major purchase to a visitor's home address the GST will not be charged.

Tipping Guidelines/Service Charges and Public Holiday Surcharges

Tipping in New Zealand is not obligatory or expected.  It is still seen as a genuine thank you for good or exceptional service and is at the discretion of the visitor.

Hotels and restaurants in New Zealand do not generally add service charges to their bills however some businesses do add a surcharge on public holidays.  Businesses that do apply a surcharge are required to alert their potential customers by means of a prominently displayed sign before they order or make a decision to purchase.

Tips for good service guidelines:

· Restaurants; a tip of about 10% is generally seen as a just reward for good service with 15% for exceptional service.

· Luggage Porters NZ$2-3.00 per piece.

· Coach drivers and guides receive for touring (not transfers) around the NZ$5.00 per person per day, however tips should not be given for average or below average service/driving or commentary.

· Private drivers for transfers should be only tipped for excellent service (around NZ$10-20 total). The same applies for touring with a Driver/Guide, with tips for excellent service being anywhere from NZ$40-100 depending on the level of service.

· Small group touring should be only tipped for excellent service (around NZ$20 per person).

Banking

Banks open Monday to Friday (except public holidays), 9:30am to 4:30pm and those located in shopping malls are also open on Saturdays and Sundays (approx. 10:00am to 4:00pm).  Automatic teller machines (ATM’s) operate on a card/PIN number system.  Cash can be withdrawn 24 hours a day.  Use of EFTPOS (Electronic Funds Transfer at Point of Sale) is common.  All major credit cards can be used in New Zealand, with Visa and MasterCard accepted most widely, followed by American Express and Diners Club.

Business Hours

Offices and businesses operate Monday-Friday, 8.30am to 5:00pm; some tourist agencies and airlines have longer hours.  Petrol (gas) stations often open 24 hours, stocking food items, toiletries and newspapers.  General shops are usually open 9:00am to 5:00pm Monday to Friday, with a late shopping night (to 9:00pm) on either Thursday or Friday.  Many supermarkets, grocery stores, some large retail chains, shopping malls and markets also operate on Saturdays and Sundays; large supermarkets are often open 24 hours.  Local convenience stores, called dairies, usually open 7:00am-7:00pm daily.

Electricity Supply

New Zealand's AC electricity supply operates at 230/240 volts, 50 hertz and uses angled two or three pin plugs (the same as Australia). Most hotels and motels also provide 110 volt, 20 watt AC sockets for electric razors only.  For all other equipment, an adapter/converter is necessary, unless the item has a multi-voltage option.

Emergencies

Dial 111 for emergency or urgent police, fire or ambulance services.  For non-emergency calls, dial 105 for assistance.

  

Foreign Currency

There is no restriction on the amount of foreign currency that can be brought into or taken out of New Zealand.  However, every person who carries more than or the equivalent of NZ$10,000 in cash in or out of New Zealand is required to complete a Border Cash Report. Foreign currency can easily be exchanged at banks, some hotels and Bureau de Change kiosks which are found at International Airports and most city centres.

Health Services and Health Insurance

New Zealand’s public and private medical health facilities provide a high standard of treatment and care.  Doctors and other medical services are listed in the front of the telephone directory.  In New Zealand, you cannot sue anyone for compensatory damages if you are injured.  Instead ACC (Accident Compensation Corporation), New Zealand's accident compensation scheme, helps pay for your care by paying towards the cost of your treatment and helping in your recovery while you remain in New Zealand. However, please note: 

· ACC only covers treatment and rehabilitation in New Zealand, and usually you must pay part of the cost yourself.

· ACC does not pay any additional costs resulting from an accident, for example delayed or curtailed travel costs, travel home, treatment at home and loss of income in your home country.

· We strongly advise you to arrange your own health insurance. 

Pharmaceuticals and Medicines

These are available from chemists during normal shopping hours.  Most cities have urgent dispensaries open outside these hours, listed in the front of the telephone book under ‘Hospitals’.  Chemists also sell cosmetics, insect repellent and sun protections.  A Doctor’s Certificate for Customs is advisable if visitors plan to bring pharmaceuticals into the country.  Many drugs sold over the counter in overseas countries are often not available without a prescription in New Zealand.

Population

Today, of the 5 million New Zealanders (informally known as Kiwis), approximately 69% are of European descent, 14.6% are indigenous Māori, 9.2% are Asian and 6.9% are non-Māori Pacific Islanders.

Postal Services

Stamps can be bought from supermarkets, bookstores, grocery shops and specialist Post Shops.  The main forms of postal carriage are Standard Post and Fast Post.  Standard Post is delivered the following day across town and within two to three working days nationwide; Fast Post, which is also the designation for international airmail letters originating in New Zealand, is delivered the following day between major towns and cities nationwide.

Telephones

Public pay phones are rare these days.  A New Zealand sim card for your cell phone can be bought from electronic stores and cell phone stores such as Spark, Vodafone, 2 Degrees, Noel Leemings and Harvey Norman.  It’s easiest if you purchase one on arrival at the airport.

Food and Fuel

During your travels you will need to purchase food items and fuel.  Fuel costs are approximately:

· Diesel NZ$2.40-2.80 per litre

· 91 Octane NZ$2.60-3.00 per litre

· 95 Octane NZ$2.80-3.20 per litre

Fuel costs in New Zealand vary between locations and petrol stations and they change often.  The above mentioned prices are indicative prices only.  Please check with your rental car company, the correct type of fuel that you need to purchase for your vehicle. 

  

Most locations in New Zealand will have a range of supermarkets, bakeries and cafes/restaurants.  For a quick lunch, bakeries provide sandwiches, pies etc. for approximately NZ$4.50 per item whereas a sit down lunch in a café will cost approximately NZ$18-25 per person.

Dinner options include fast food (Pizza, Fish and Chips etc.) and restaurants.  Fast food will cost approximately NZ$10-15 per person whereas restaurants will cost NZ$30-50 per person. 

There is plenty of choice when it comes to eating in New Zealand.  There are Thai, Malaysian, Japanese, Chinese, Indian, Turkish restaurants (just to name a few options) as well as traditional New Zealand food options.  A more modern favourite is fusion cuisine which is a combination of European and Asian influence.  Dietary requirements such as vegetarians and gluten free are catered for in most places. 

Vaccinations

For current information on Covid-19 vaccination requirements to enter New Zealand, please refer to the NZ Covid-19 Government page https://covid19.govt.nz/travel/international-travel-and-transit/proof-of-vaccination-for-travel-to-new-zealand.  No other vaccinations are currently required to enter New Zealand.

Water Supply

Tap (faucet) water is safe to drink.  City water is chlorinated; most water is fluoridated.  It is best not to drink water from lakes, ponds or rivers without first boiling, chemically treating or filtering it.Share how you got hooked on travel.

  

Fiji

New Zealand

Fiji

For Traveling to Fiji

To enter Fiji, you will need a passport valid for at least six months after your scheduled departure date from Fiji. 

Best time to go

 The best time to go to Fiji is whenever you have the chance. This is Fiji we're talking about! Temperatures stay pretty constant through the year, with highs resting in the 80s; however,

For Traveling to Fiji

To enter Fiji, you will need a passport valid for at least six months after your scheduled departure date from Fiji. 

Best time to go

 The best time to go to Fiji is whenever you have the chance. This is Fiji we're talking about! Temperatures stay pretty constant through the year, with highs resting in the 80s; however, from November to April, you might have to contend with some tropical storms. For the Fiji experience that you've always dreamed of, the best time to visit is from July to September, but you will have to contend with sky-high prices as this is also peak season. The shoulder seasons are short – May to June and October – but they're nice times to visit since heavy crowds will either have just departed or have yet to descend. 

 


Tahiti

Middle East

Tahiti

 To enter French Polynesia

Your passport must be valid for 180 days beyond your return date.Share your favorite places to visit.


Our Fenua is precious.

By following the few tips below, you will help preserve its stunning landscapes and unique ecosystems for future generations.

􀁙 Use eco-friendly sunscreen: Choose a sunscreen that is safe for

 To enter French Polynesia

Your passport must be valid for 180 days beyond your return date.Share your favorite places to visit.


Our Fenua is precious.

By following the few tips below, you will help preserve its stunning landscapes and unique ecosystems for future generations.

􀁙 Use eco-friendly sunscreen: Choose a sunscreen that is safe for the ocean, free from harmful chemicals that damage coral reefs.

􀁙 Do not touch or walk on the corals: Corals are delicate living organisms. Avoid handling or stepping on them to protect their health.

􀁙 Respect marine life: Observe marine animals from a distance, without touching or disturbing them. Do not feed the fish or other marine

creatures.

􀁙 Reduce plastic waste: Bring your own reusable water bottle and decline plastic bags. Dispose of your waste in proper trash bins.

􀁙 Avoid taking natural souvenirs: Do not collect shells, sand, or corals to avoid disrupting the ecosystem.

􀁙 Limit water and energy consumption: Freshwater is precious in French Polynesia. Take short showers and turn off lights and electronic devices

when not in use.

􀁙 Stick to marked trails: When hiking, stay on designated paths to avoid damaging vegetation and the natural environment.

􀁙 Participate in responsible activities: Choose eco-tourism tours and activities that respect and protect the environment, and support local

communities.

􀁙 Do not throw objects in the sea: Avoid throwing anything into the water, even organic waste, to preserve the ocean's purity.

􀁙 Support local initiatives: Encourage local artisans, buy local products, and respect Polynesian cultures and traditions, which are closely tied to

nature conservation.

 

Tourism tax

The tourism tax must be paid directly upon check out:

Depending on island and/or city of residence

. up to 200 CFP (1,68 €) per night & Adult from 12years old for accommodation in Hotels,

. up to 100 CFP (0,83 €) per night & Adult from 12years old for accommodation in Guesthouses, Small Family-Run Hotels and

vacation rentals

Domestic flights

The airline company luggage allowance for international travelers :

- 23 kg per person booked in Y & S class + 1 carry on luggage (max weight 5 kg/ max size 45x35x20cm)

- 46 kg per person booked in Z & C class + 1 carry on luggage (max weight 5 kg, max size 45x35x20cm)

- Supplement for excess luggage to be paid directly at the Check In counter. Passengers with more than 10kg excess luggage

must check in at least 90 mn prior to departure. Maxi weight per item: 25 kg. Maxi length for Surfboard: 1,80 m (70in).

Divers: extra 5 kg luggage allowance for diving gear transportation with a Padi/Cmas diving card & international flight tickets.

Excursions and Activities

Pre-booked excursions and activities may be modified (route, order of stops, time) or cancelled by the service provider in the

event of an insufficient number of participants, bad weather, unanticipated equipment failure, or for any other reason

beyond its control that could present a danger for the people or equipment involved. In this case, a full refund will be

provided, with no further compensation.

In tropical zones, it is necessary to be in good physical shape: please inform your guide prior to departure about any

physical mobility impairment, handicap, pregnancy, implant, transplant, allergy, heightened sensitivity to external

elements, difficulty in aquatic environments, phobia, etc...

We would also like to remind you that injuries related to flora and fauna in natural settings are not covered by insurance.

Service modification requests

For any service modification request, please contact us for assistance as soon as possible.

Please note that you should take the following into account: the remoteness of certain islands and capacity limitations for

accommodations and inter-island flights.


Africa

Middle East

Tahiti

 Entry to most African countries requires two (2) blank pages in your passport per country and passport validity for at least 6 months after departure. Please check visa entry requirements with your local embassy for countries you are visiting. We recommend that all passengers purchase travel insurance in their country of residence.

Yellow

 Entry to most African countries requires two (2) blank pages in your passport per country and passport validity for at least 6 months after departure. Please check visa entry requirements with your local embassy for countries you are visiting. We recommend that all passengers purchase travel insurance in their country of residence.

Yellow fever

•

Vaccinations are required if coming from an endemic area (Argentina, Brazil, Kenya, Tanzania, Uganda – please consult cdc.gov/yellow-book for additional countries not listed)

•

Vaccinations are required at least 10 days prior to entry

Malaria

Malaria precautions are required for most safaris – please consult your local doctor or clinic

Baggage allowance for shuttle/private charter flight

•

Usually limited to 15kgs/33lbs per person in soft sided, duffle type bags.

SOFT Luggage

In light aircraft the baggage area and weight allowance are limited. Hard Samsonite type suitcases do not fit into the cargo compartment easily, if at all. Due to limited space available for storage, we strongly recommend using soft duffle bags rather than hard suitcases.


ADVERSE WEATHER CONDITIONS

In the event of bad weather (low cloud or water-logged runways) and in the interest of safety, our light aircraft shuttle operators reserve the right to either cancel a flight or divert to the nearest suitable and serviceable airstrip. This may mean the guests may have a road transfer for guests to get to their final destination.

Inclement weather is considered a force majeure or an act of God and the airline and Giltedge cannot be held responsible if weather and/or runway conditions are not suitable to land at your original destination.

Upon a decision being reached to cancel a flight, the airlines will contact Giltedge to make the necessary arrangements:

•

Road transfer arrangements will be made by a reputable road transfer company on the Airlines account.

•

The road transfer will be non-exclusive and subject to other guests being on the same road transfer.

•

There could be an additional collection/drop off point at a different lodge on the same vehicle enroute to the destination and/or different lodges could transfer guests to a central point for the road transfer collection.

•

Guests will be refunded/credited the difference between the original flight cost and the road transfer cost once the road transfer invoice has been generated. In the unlikely event that the flight ticket cost does not cover the road transfer cost, the guests will be liable to cover the difference.


LIGHT AIRCRAFT SHUTTLE SERVICES

Please note that unless specified all light aircraft transfers are shuttle services and are NOT scheduled flights. Routings and departure times from lodges may vary depending on actual lodge and guest requirements as well as landing conditions. Please note as flights are a shuttle service, they fly to more than one airstrip, and there may be a number of stops en route dependant on the aircraft type.


TRAVEL INSURANCE

Please ensure you have full comprehensive travel insurance covering you in the event of any serious illness or injury - due to the remoteness of some of the locations, your travel insurance should cover you in the event of an emergency airlift/evacuation being required. Please also note that travel insurance should be purchased within 21 days of initial trip deposit to cover any pre-existing conditions.


PASSENGER WEIGHTS

Please note that passengers weighing over 100kg may be required to pay for a second seat when flying on scheduled seat rate flights. We require guests’ body weights for the light aircraft flights as the charter company requires these in order to plan and prepare properly for each flight. Please note that passengers weighing more than 100kg may be required to purchase an extra seat for comfort and safety reasons.


TIPPING GUIDELINES ZIMBABWE

•

Ranger/guide US$ 40 per room per day ($20 per person per day)

•

Tracker US$ 20 per room per day ($10 per person per day)

•

General camp staff / Butlers US$ 40 per room per day (this is a pooled tip shared among the staff i.e., housekeepers, waiters, bartenders etc.)

•

Private Guides: If you have a guide during your stay, we recommend US$10-15 for a half day tour per person and US$15-20 for a full day tour per person. If the guide is accompanying, you for several days then the norm is to tip him or her at the end of the tour


TIPPING GUIDELINES EAST AFRICA

•

Ranger/guide US$ 30 per room per day (US$ 15 per person per day)

•

Tracker US$ 20 per room per day

•

General camp staff / Butlers US$ 25 per room per day (this is a pooled tip shared among the staff i.e. housekeepers, waiters, bartenders etc.)

•

Private Guides: If you have a guide during your stay, we recommend US$ 10-15 for a half day tour per person and US$ 15-20 for a full day tour per person. If the guide is accompanying, you for several days then the norm is to tip him or her at the end of the tour.


PACK FOR A PURPOSE

Pack for a Purpose is an initiative that allows travellers to make a lasting impact in the community at your travel destination. If you save just a few kilos of space in your suitcase and bring supplies for area schools or medical clinics in need, you will make a priceless impact in the lives of our local children and families.

Click on our Giltedge Pack for a Purpose page to see what supplies are needed by the community projects that we support. Giltedge will arrange for necessary distribution of these donations.


TIMINGS IN EAST AFRICA

Please note that the timings listed on the itinerary are guidelines only. Your driver guide will discuss with you, before proceeding to the next destination.

All flight times are estimates and depend on the final route on the actual day. Therefore, timings can change without notice taking into consideration the aircraft being used and the number of passengers booked on each day. The airline will contact you the day before for updated departure time and arrival time.

INFORMATION ABOUT CONTROLLED BURNS

One of the biggest threats facing game reserves are wildfires. These can be devastating to the landscape, surrounding communities and the wildlife. In order to lessen this risk, game reserves and national parks periodically use controlled burns to create firebreaks. They are carefully planned and executed fires set by trained professionals under specific weather conditions. Disclaimer: GILTEDGE has no control over the timing of these controlled burns. While they’re not frequent and our guests are rarely impacted, we cannot be held liable for any discomfort experienced.

Middle East

Middle East

Middle East

The UAE has come a long way from its desert wilderness to a sophisticated destination highly sought after by business and leisure travellers from all over the world.

 What to Pack and Prepare

(...and those you shouldn’t bring)

Passports, tickets, visas (if you need one)–make sure you have them all. Check for your bookings and confirmation vo

The UAE has come a long way from its desert wilderness to a sophisticated destination highly sought after by business and leisure travellers from all over the world.

 What to Pack and Prepare

(...and those you shouldn’t bring)

Passports, tickets, visas (if you need one)–make sure you have them all. Check for your bookings and confirmation vouchers. We organise these vouchers in one welcome kit, which will be handed to you upon your arrival. Purchase of suitable travel insurance coverage is

highly recommended, such as medical, repatriation, etc. When it comes to medical records, there are no mandatory vaccination requirements unless you have recently transited from a cholera-infected area. Please check for vaccination requirements at the time of booking.

Cash & Credit cards

The monetary unit of the UAE is the Dirham (AED). Exchange rate is pegged to the US$1 = AED3.66. Money changers and offsite branches of local banks can be

found at the airport, shopping malls and  commercial areas.  For credit cards, Mastercard, Visa, American Express and Diners Club are widely accepted.

Modest Clothing

The UAE is an Islamic country and clothing should be modest. Light cotton garments are ideal during the hot and humid summer months. In the winter months, light sweaters are suitable. Beachwear is acceptable only at beach clubs, hotels and public beaches. During the day, the dress code is fairly casual. 

Exclusive restaurants and clubs may expect guests to dress more formally during the evening. Keep shirts or any type of clothing with offensive pictures or slogans in your closet. Decency laws are

strictly followed in the UAE.

Power Plug Adapters

We use British style square, three-pin sockets across the country. The standard voltage is 220/240 volts at 50 Hz.

Sunny Day Essentials

Remember to bring your sunscreen, hats, sunglasses, and any other gear that will protect you from the sun. The UAE’s desert, beaches and leisure parks are just too hard to resist, so you better come prepared for all the fun under the sun.


The people of the UAE are warm and welcoming. Considering that the country’s population comes from more than 200

nationalities, cultural diversity and tolerance are embraced. Nevertheless, the UAE is an Islamic country that is governed by the Sharia law and everyone is strongly advised to be familiar with and abide by local laws. Customs, traditions

and cultural sensibilities are highly valued. Respect, in all aspects, is key. Be in the know and observe proper decorum. Otherwise, guests may find themselves facing serious penalties for doing something that may not be illegal in their country. Here are some important notes to remember:

1. Public display of affection is frowned upon, and may get you in trouble. In all public places, holding hands may be tolerated but kissing and petting are not permitted.

2. Swearing and making indecent gestures are not OK. Be mindful of your language and actions in expressing  yourself. Offensive behavior may get one fined or imprisoned.

3. Think before you click: Don’t take pictures of others without permission.

The sights of the UAE are picture-perfect; but there are people who are sensitive towards having their photographs taken.  Do not take and share on social media photos of people without their consent. Taking photos of aircraft and restricted areas like military buildings, palaces and courts is not permitted.

4. Dress modestly. Shorts and skirts need to be of appropriate length so as not to indecently expose parts of the body. Ladies, watch your

necklines. Cross-dressing is not allowed as well as wearing shirts with obscene graphics or slogans.

5. Respect religion of every kind. Religious practices are highly respected in the UAE. Blasphemy

and sacrilege of any form is considered deeply offensive.


THE HOLY MONTH OF RAMADAN

With Islam being the official religion of the country, the

month of Ramadan is deemed the holiest. This is a period

when Muslims fast from sunrise to sunset. Eating, drinking

and smoking in public areas during daylight hours is strictly

prohibited. Exceptions are granted only to small children and

expecting mothers. Quite recently, fast food outlets located

in several shopping malls have been allowed to operate and

serve food within an enclosed food court area during. Hence,

eating and drinking beyond the enclosed area during the

fasting hours is strictly prohibited.

The Holy Month of Ramadan commences as per the moon

sighting by Islamic scholars. While the month and date of

its observance may vary each year, its duration is for a

maximum of 30 days.

Fixed public holidays:

New Year’s Day (1 January)

Martyrs’ Day (30 November)

National Day (2 December)

Public holidays that are based on moon

sighting by Islamic scholars:

Islamic New Year

Prophet Mohammed’s Birthday

Accession Day

Eid Al-Fitr & Eid Al-Adha


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